Support That
Just Works.
Affordable, flexible IT support as a service. Phone or web portal, 8am to 5pm. Problems resolved fast, costs kept under control.
You Call. We Fix.
Many problems can be resolved swiftly and remotely. We may be able to do it simply by providing expert advice. If not, our IT engineer can access your system remotely to troubleshoot the problem.
Try the terminal to see how we handle common issues.
Select an issue below to see how we resolve it.
Two Simple Options.
Choose the model that fits your organisation. No hidden fees, no jargon.
On-Demand Support
Only pay for the support you actually use. No monthly commitment.
Costs Match Demand
Quiet month? Low costs. Busy month? We scale with you.
Phone and Portal
Reach us by phone or log a ticket through our web portal anytime.
Perfect for Small Teams
Ideal for organisations without a dedicated IT person on staff.
Fully Outsourced IT
We become your IT department. Predictable costs, no surprises.
Fixed Monthly Price
Budget with confidence. One price covers all your support needs.
Priority Response
Contract clients get priority queuing for faster resolution times.
Monthly Reporting
Clear reports on tickets, resolution times, and system health.
Expert Engineering Backup on Hand.
We invest significant R&D time ensuring we have thoroughly tested and trialled new software products, so we're always up to date on the challenges they can present. All our support processes are based on ITIL4 principles, and we're certified under the government-backed Cyber Essentials scheme.
On rare occasions that any issues cannot be resolved remotely, our support operators have IT engineering backup available on speed dial to escalate the problem.
Support Services
ActiveSimply-It a true one-stop shop for IT and service procurement. They recently provided us with loan equipment for evaluation which allowed Olney Infant Academy to buy correctly the first time.
Jeff Bowden
ICT Technician, Olney Infant Academy
Tell Us the Support You Need.
Need Support Now?
Our team is ready to help. Call us or book a time that suits you.